We go beyond the look and the feel of your brand. We handle the research and guidance needed to help it succeed. We optimize the experience at every touchpoint, and create onboarding and retention strategies designed to keep your audience engaged and continue to grow your community.
RESEARCH & ANALYTICS
Quit the guesswork. We employ a number of tactics to help uncover the impact before you make your move. Our services are designed to capture focused quantitative data to help create a robust and intelligent strategy to meet your brand vision.
Let's make a bang! We'll deliver a comprehensive strategy designed to fit the needs of your brand; such as a loud or soft rebrand strategy, launch of a new brand or product / service, or need for long-term roadmap to align with corporate needs.
Your brand is more than just a logo, font, and colors. That said, these things are incredibly important to maintain consistency along when building awareness and brand separation. Our services are designed to elevate your brand every step of the way.
CUSTOMER EXPERIENCE & RETENTION STRATEGIES
CUSTOMER JOURNEY MAPPING
Understanding the steps your customers must take to interact with your brand are critical in identifying opportunities for growth and leverage. The better the experience, the better the brand. We work to enhance and optimize the experience and can integrate engagement tactics to work with your onboarding gameplan.
CUSTOMER EXPERIENCE - REVIEW & ONBOARDING
Often the first deciding factor to even consider doing business is the online review presence. Your brand creates these amazing experiences daily. Capitalize on these opportunities by collecting powerful testimonials and spotlighting painpoints in the sale, product, or service. Audit your customer experience to refine and improve your overall brand.
CUSTOMER RETENTION STRATEGIES
Building a great product, service, or community, is all for nothing if there is no driving motivator to keep your customers or fans wanting to stick around. Building a powerful content and engagement strategy may be the solution, but the first step is identifying what areas are are losing customers or engagement, and what solutions can be put in place to turn it around.
Your PR & social media strategy are vital tools to help reinforce your brand and continue to tell its story. Capitalize on your audience to build engaging campaigns to meet your goals. Grow your community and elevate your brand to the next level.
NETWORKING & EVENT / MEDIA OPPORTUNITIES
Take advantage of digital and live media and press opportunities such as interviews, podcasts, and press coverage timely surrounding your key campaign milestones elevate your marketing campaigns.
PROMOTION & SPONSORSHIPS
We will design symbiotic relationships to assist with gaining exposure and bringing value to your product, event, or service. Build brand loyalty and recognition through sponsorships with like-minded brands your audience already enjoy.